Encampo Terms of Service

Last updated: 2026-07-21

This document was originally drafted in Spanish. In case of discrepancy with a translation, the Spanish version prevails.

1. Acceptance of Terms

By downloading, installing, or using the mobile application Encampo ("the App"), you agree to be bound by these Terms of Service ("the Terms") and by our Privacy Policy available at encampo.pro/privacy. If you do not agree to any of the Terms, do not use the App.

You agree that these Terms constitute a binding agreement between you and Encampo ("we", "us", "the Operator").

2. Definitions

  • "App": the Encampo mobile application, distributed through Apple App Store and Google Play Store.
  • "Operator": Encampo, owner and operator of the App.
  • "Account": the user registration created with email and password.
  • "User Data": any information generated by use of the App (check-ins, production, loans, etc.).
  • "Pro Plan": additional features described on the website https://encampo.pro, acquired and paid exclusively outside the App.
  • "SaaS Web": the web platform accessible at https://encampo.pro that complements the App.

3. Description of Service

Encampo is an offline-first mobile application for agricultural field management, which enables:

  • Employee check-in / check-out via NFC and manual entry.
  • Production and waste tracking per employee and project.
  • Tool and vehicle lending.
  • Task assignment (recipes, fumigation, irrigation) to projects.
  • Report export (CSV).
  • Optional cloud synchronization via Supabase when connected.

The App is designed to function in rural areas with limited connectivity: offline mode causes certain data (check-in, production) to be saved locally and synced when connection returns. We do not guarantee synchronization time or cloud functionality availability.

4. Accounts and Registration

  1. To use Encampo you must create an Account with email and password.
  2. You are responsible for maintaining the confidentiality of your password and for all uses of your Account, including those made by persons you authorize to use your device.
  3. You agree to notify us immediately of any unauthorized use of your Account by writing to support@encampo.pro.
  4. You must be at least 18 years old or the age of majority in your jurisdiction to create an Account.
  5. You are responsible for the accuracy of the data you provide when registering and for keeping it updated.
  6. We may suspend or close Accounts if we detect suspicious activity, breach of these Terms, or if required by law.

5. Acceptable Use

You agree to use the App solely for the purposes described in Section 3 and in compliance with all applicable laws. You are responsible for:

  • The accuracy of the User Data you enter.
  • Obtaining consent from employees whose data (name, check-in, production) you register in the App, complying with labor and data protection legislation in your jurisdiction.
  • Maintaining backup copies of your User Data when you deem necessary; the Operator does not guarantee recovery in all scenarios.

6. Prohibited Uses

You agree NOT to:

  1. Reverse engineer, decompile, or disassemble the App, except where applicable law prohibits this restriction.
  2. Modify, adapt, translate, or create derivative works of the App.
  3. Distribute, sublicense, rent, lease, or resell access to the App.
  4. Extract data from the App through automated scraping, bots, crawlers, or spiders without express authorization.
  5. Introduce malicious code, viruses, trojans, worms, logic bombs, or any other harmful code.
  6. Attack the App's or Supabase's infrastructure: denial of service, SQL injection, fuzzing, brute-force.
  7. Bypass or attempt to bypass Supabase Row Level Security (RLS) restrictions, authentication controls, or platform limits.
  8. Falsify records: check-in/out of non-existent employees, inflated production, or any data intended to harm third parties (employees, clients, partners).
  9. Share your Account in a way that cross-company or cross-client access allows unauthorized data access.
  10. Use the App for illegal, fraudulent, abusive purposes, or that infringe third-party rights.
  11. Use the App in violation of Apple App Store Review Guidelines or Google Play Developer Program Policies.

Breach of any of these prohibitions entitles the Operator to suspend or close your Account immediately, without notice, in addition to any legal actions that may apply.

7. Pro Subscription (Payment Outside the App)

The App functions free of charge with no download cost or in-app subscription. Some additional features ("Pro Plan") may be acquired exclusively through the website https://encampo.pro, outside the App binary and without buttons, prices, or payment links within the iOS App, in accordance with Apple App Store Review Guideline 3.1.3(a) ("Multiplatform Services").

  1. The purchase of the Pro Plan is governed by the terms published on the website at the time of purchase.
  2. Apple does not participate in the purchase of the Pro Plan and does not manage these payments; any claim regarding the Pro Plan must be directed to the Operator, not to Apple.
  3. The Pro Plan is optional; the free nature of the App does not change by not acquiring it.
  4. Pro Plan features may change with SaaS Web updates without affecting the free functionalities of the App.
  5. Pro Plan refund policies are described at https://encampo.pro/refund.

7A. Auto-Renewal Disclosure

AUTO-RENEWAL TERMS: Your Pro Plan subscription automatically renews at the end of each billing period (monthly or annual) at the then-current price until you cancel. To cancel, email support@encampo.pro or use the cancellation feature in your account settings. We will send you a reminder email at least 3 days before each renewal. Price changes will be communicated at least 30 days before the next billing cycle.

All prices are denominated in US Dollars (USD). If you pay in a different currency, your card issuer may apply foreign transaction fees and exchange rate margins. Encampo is not responsible for currency conversion charges.

The Pro Plan price does not include applicable taxes. Taxes (including VAT, GST, sales tax) will be calculated based on your location and added at checkout where required by law. You are responsible for any tax obligations in your jurisdiction.

8. Intellectual Property

The App, its code, icons, names, logos, and "Encampo" brands are property of the Operator and are protected by the intellectual and industrial property laws of Mexico and international treaties.

You receive no intellectual property rights over the App, except the limited, non-exclusive, revocable, non-transferable right to install and use the App on your devices in accordance with these Terms.

The names Apple, App Store, iOS, iPhone are trademarks of Apple Inc. The names Google, Android, Google Play are trademarks of Google LLC. We have no sponsorship or affiliation relationship with them.

9. User Content

  1. User Data (check-ins, production, loans, project notes) is generated by you and you are responsible for it.
  2. You grant the Operator a non-exclusive, worldwide, royalty-free, sublicensable license (to Supabase as sub-processor), during the term of your Account, to host, replicate, transmit, and display such User Data solely for providing and improving the App service.
  3. You will not upload content that infringes third-party rights (copyright, trademark, personal data obtained without consent).
  4. We may delete User Data that breaches these Terms or the law, without notice.

10. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

SPECIALLY, THE OPERATOR DOES NOT GUARANTEE THAT:

  • The App will function uninterruptedly or error-free.
  • Data synced to the cloud will always be available (synchronization depends on the user's connection and third-party providers like Supabase, Stripe, and Vercel).
  • Offline mode may result in duplicated or desynchronized data during cloud sync. The App follows best-effort conflict resolution flows; however, the user is responsible for reviewing reports before making critical decisions based on synced data.
  • The App will be compatible with all future versions of iOS or Android.
  • Pro Plan features will not change over time.
  • Third-party services (Supabase, Stripe, Vercel, Apple App Store, Google Play Store) will remain available, unchanged, or at current pricing. The Operator is not responsible for third-party service discontinuations, policy changes, or failures.

Use of the App for critical business decisions (e.g., employee payroll, production tax reports) is at your own risk; always validate exported reports.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE OPERATOR, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR PROVIDERS (INCLUDING SUPABASE) BE LIABLE TO YOU FOR:

  • INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES (including loss of profits, data, or business use).
  • LOSS OR CORRUPTION OF DATA including User Data stored in the App or in Supabase.
  • THIRD-PARTY CLAIMS arising from your User Data content (e.g., employee claims for inaccurate check-in/production records).
  • SERVICE INTERRUPTION due to maintenance, Supabase failures, Apple/Google failures, or force majeure.

Third-Party Services

The App relies on third-party services for core functionality, including but not limited to: Supabase (database and authentication), Stripe (payment processing for Pro Plan), Vercel (web platform hosting), Apple App Store, and Google Play Store (app distribution). You acknowledge that:

  • The Operator does not control and is not responsible for the actions, omissions, or failures of these third-party providers.
  • Service interruptions, data loss, security breaches, or policy changes by these providers are beyond the Operator's control.
  • The Operator makes no warranties regarding the availability, reliability, or continued operation of these third-party services.
  • If a third-party provider discontinues service, changes terms, or increases pricing, the Operator may need to modify or discontinue affected App features without liability.
  • You are responsible for maintaining backups of your User Data independent of any third-party service.

The Operator will make reasonable efforts to notify you of material changes to third-party services that affect App functionality and to migrate to alternative providers when feasible. However, the Operator shall not be liable for any damages arising from third-party service failures, discontinuations, or changes.

Payment Disputes (Chargebacks)

If a payment dispute (chargeback) is initiated through your card issuer: (a) we will notify you by email; (b) we reserve the right to contest the dispute through Stripe's resolution process; (c) your Pro Plan access may be temporarily suspended during the dispute; (d) if the dispute is resolved in your favor, Stripe's chargeback fee (currently $15 USD) will not be charged to you unless the dispute was initiated fraudulently; (e) the arbitration clause in Section 13 applies to any remaining dispute after the chargeback process concludes.

SUBJECT TO THE ABOVE, THE TOTAL CUMULATIVE LIABILITY OF THE OPERATOR TO YOU FOR ANY CLAIM ARISING FROM THE APP SHALL NOT EXCEED THE GREATER OF:

  • USD $100 (one hundred US dollars); or
  • The total amount you have paid to the Operator for the Pro Plan in the 12 months preceding the claim.

This limitation applies even if the Operator was advised of the possibility of such damages.

Business Continuity

In the event that Supabase or any essential third-party provider discontinues service, the Operator will: (a) provide at least 30 days' notice where possible; (b) make reasonable efforts to migrate to an alternative provider; (c) if migration is not feasible, provide a pro-rata refund for the unused portion of any paid Pro Plan period.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, the Operator's liability shall be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify and hold harmless the Operator, its directors, employees, and providers from any claims, demands, losses, damages, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the App in violation of these Terms.
  • Your violation of the law or third-party rights.
  • User Data you upload, especially personal data of employees registered without consent or with defective consent.
  • Any labor or data protection claim initiated by an employee listed in the App.
  • Non-compliance with agricultural, tax, or labor legislation in your jurisdiction.

This indemnification survives termination of your Account. This indemnification does not apply to the extent caused by our negligence or willful misconduct.

13. Dispute Resolution (Individual Arbitration)

THIS SECTION IS IMPORTANT because it limits your ability to take us to court and to participate in a class action. Read it carefully.

13.1 Prior Negotiation

Before any arbitration, the parties will attempt to resolve the dispute amicably for 30 days from the written notice sent to support@encampo.pro.

13.2 Individual Arbitration

Any dispute, claim, or controversy arising from or related to the App or these Terms (including disputes about the scope, interpretation, or applicability of this clause) shall be resolved exclusively by binding individual arbitration, not in court nor as part of a class action. The arbitration shall be governed by the rules of the American Arbitration Association (AAA) if the jurisdiction is the United States, or by the relevant Arbitration Center of Mexico.

NO CLASS ACTIONS: neither you nor the Operator may consolidate claims, act as a class representative, or participate in class actions. This includes individual claims brought as supposed "class actions" in foreign jurisdictions.

Small claims court exception: Either party may bring an individual action in small claims court if the claim is within the jurisdictional limits of such court and is not part of a class action.

Arbitration fees: The Operator will pay AAA filing fees and arbitrator fees up to a maximum of USD $100 per claim. Any fees exceeding this amount shall be borne by the claimant, unless the arbitrator orders otherwise based on applicable law.

Opt-out: You may opt out of this arbitration agreement by sending written notice to support@encampo.pro within 30 days of your first use of the App. The notice must include your name, email, and a clear statement that you opt out of the arbitration agreement. Opting out does not affect the remaining Terms.

13.3 Waiver of Jury Trial

If, despite arbitration, any dispute is litigated in court, both parties waive the right to a jury trial.

13.4 Governing Law

These Terms are governed by the laws of Mexico, without giving effect to its conflict of laws provisions.

California residents: Notwithstanding the above, if you are a California resident, you retain all rights under California consumer protection laws (including but not limited to the CCPA, CPRA, and Civil Code §1789.3) that cannot be waived by choice-of-law clause.

EU consumers: If you are a consumer residing in the European Union, you may bring proceedings in the courts of your country of residence. Nothing in this clause affects your mandatory rights under the consumer protection laws of your country of residence.

14. Termination

  1. You may close your Account at any time by writing to support@encampo.pro. After closure, your User Data will be deleted in accordance with the Privacy Policy.
  2. The Operator may suspend or close your Account immediately if: (a) You breach these Terms. (b) We detect fraudulent or abusive activity. (c) The service must be interrupted due to legal requirements or discontinuation of Supabase or compatible iOS/Android versions.
  3. The following sections survive termination: 8 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 13 (Dispute Resolution).

15. Changes to the Terms

We may modify these Terms at any time. The "Last updated" date at the top reflects the effective date. We will notify you of material changes by email to the registered account or by in-app notice. Continued use after the effective date constitutes acceptance; if you do not agree, you must stop using the App and close your Account.

We reserve the right to modify these Terms at any time, in whole or in part. Material changes will be notified as described above. It is your responsibility to review these Terms periodically for changes.

We will not use unilateral modification to: (a) increase the Pro Plan price during a paid billing period; (b) materially reduce Pro Plan features already paid for; (c) change the arbitration or liability provisions for existing users without 30 days' notice and an opportunity to cancel.

16. Severability

If any provision of these Terms is held to be unenforceable or invalid, that provision shall be enforced to the fullest extent permitted by applicable law, and the remaining provisions shall remain in full force and effect. The unenforceable provision shall be replaced by a provision that most closely approximates the intent of the original provision.

Most protective standard: Where applicable law provides greater protections than those described in these Terms, the greater protections shall apply. Nothing in these Terms limits your mandatory statutory rights.

17. Contact

Encampo
Email: support@encampo.pro
Address: Colonia Centro, CP 60300, Los Reyes, Michoacán, Mexico